Return

RETURN

We hope you will be happy with your new clothes from PAROL.

Should there be something that you are not completely satisfied with, we offer a 14-day full right of return on goods purchased from PAROL. The period is calculated from the day you receive the goods.

Cancellation must be reported to us no later than 14 days after you have received the goods shop@parol.dk and from the date of cancellation you must return the purchased goods no later than 14 days after. 

RETURN on campaigns Buy X Pay for Y

In the case of purchases where an item is included free of charge as a result of another item being purchased at the price stated on the website, upon return of the item for which payment has been made and thus was not free, a proportional set-off will be made in the return amount for that item , which was free.

This means that if you buy an item at full price and a free item is included, and you subsequently return the item that was not free, we will offset the price of the free item before we pay the remaining amount for the item you returned.

Cancellation must be reported to us no later than 14 days after you have received the goods shop@parol.dk and from the date of cancellation you must return the purchased goods no later than 14 days after.

The goods are returned to the address:

WORD
Banegaardsvej 1
9500 Hobro

whether it is to exchange for another product or to get the money back. 

PAROL pays return costs in Denmark. You simply need to contact us at shop@parol.dk and ask for a return label. 

The buyer pays for return postage outside DK.

Packages sent with cash on delivery will not be accepted.

The condition of the item when you return it
You are liable for any deterioration in the product's value. In other words – you can try on the clothes in the same way as if you tried them on in a physical store. You may only test the product, but not actually use it.

If the item has been used in addition to what is described above and has a strong smell of smoke, perfume or something else, stains, holes or wear marks, we will consider the garment as used. This means that if you cancel the purchase, you will only get a part or none of the purchase amount back, depending on the condition of the item in relation to commercial value.